Everything was excellent, so were outstanding views of mountain. The apartment was fashionable and had a TV, a storage, and a kitchen.

Loved its very very nice and courteous staff.

The room was not only huge, but tidy too, and had a storage space and a balcony. The bed was comfortable and there was free Wi-Fi.

Courteous staff with a porter, and the location was particularly good and stunning. We went out for dinner, found Restaurant Chez Heini, it was at a moderate distance from the hotel. The room was modern and fashionable, had private bathroom.

Unfortunately Wi-Fi was a bit slow.

Good standard place with exceptionally kind employees with a porter. Self check in and late check out. Modern interior, really nice restaurant.

Good location, easy to get around with a train station close to the hotel.

It had AMAZING location and great staff with a porter.

Remote location, good home base for discovering Zermatt.

It has favourable remote location very near to the train station.

Staff is very nice and courteous!

It's cheap with excellent bathrooms.

Cheap room, with a clean bathroom and spacious beds. Location near the supermarket, Zermatt and bus connections. Nearby Restaurant la Ginabelle - great place to chill out.

I had heated, huge rooms with a storage, a kitchenette area, and a balcony.

The hotel was ideal and clean, overlooked the mountain. The room was large and I loved the Alpine-style building. The beds were nice in the good sized bedroom. The staff was super friendly and the pool area was great. Location: the venue was very close to the Bahnhof and town centre as well as the train station and center. Had brunch in the Restaurant la Ginabelle, located nearby. The service was all in all very efficient.

I had a great stay at this hotel on the outskirts of town. The peaceful location was perfect for getting a good night's sleep, and the view from my balcony looking toward the Matterhorn was absolutely breathtaking. The room itself was clean and equipped with all the basic amenities I needed for a comfortable stay. The staff were friendly and provided excellent service, making me feel welcome from the moment I arrived. Additionally, the hotel offered a delicious breakfast to start off my day on a positive note.

All was well, no improvements needed.

really good place. we chose residence patricia because it was basicly the cheapest place to stay in zermatt that we could see and we've been backpacking. The double room turned out to be fantastic, spacious, comfortable bed, good shower, sofa and tv, fridge and oven grill for making your own dinner to save more as a backpacker. We also went snowboarding on the glacier, the hotel room is on the opposite side of town to the bubble that takes you too the ski lifts but we still were able to walk there and with our ski gear without too much hassle. You can also use the pool and spa down the road for free too which was great for sore bodies after snowboarding. Rooms close to the train station too if you dont want to drag your luggage very far

the wi-fi was pretty terrible

Clean hotel in a nice building short walk to a supermarket, the train station and the Gornergratbahn and the Railway. Neat and functional rooms, outstanding views of a walk from downtown. Modern decoration in the rooms, stunning and amazing location.